Privacy Policy Policy Last updated: January, 2023
Privacy Policy
Hello and welcome to Sketchat platform ("platform", "us", "Sketchat.sa", “Sketchat”).
We are committed to safeguarding and respecting your privacy. This policy explains how we handle personal and non-personal data that we acquire from you, or that you provide to us via the Platform. Please read the privacy statement carefully to understand how and why data is collected and how it is used. This statement outlines the platform`s privacy policy, and by using or visiting Sketchat, implies that you agree to the standards and practices mentioned in this privacy policy, as follows:
First: What information do we gather from you? And when will it be collected?
When registering and purchasing on the Platform, you will be requested to input your basic personal information such as your full name, email address, postal address, shipping address, telephone number, or other data that you offer in order for us to provide you with a better service and experience. Also, when you contact us, we collect the personal communication data you supply if you communicate with us via contact forms or the primary communication channels on the platform.
We also collect non-personal and general information, such as the number of visitors to the platform, request statistics, browser type, internet addresses, operating systems, and other information unrelated to personal information or disclosure, in order to develop and improve the customer experience and provide high-quality services via the platform.
Second: What will we do with your information?
We use your information, which was collected according to the first paragraph referred to as (First), on the platform as follows:
To register and create accounts.
To retrieve the accounts entry information.
To fulfill purchase and delivery orders.
To provide you with information, products or services that you have requested or are interested in.
To improve the quality of services provided.
To communicate and respond to inquiries.
Sending out periodic emails and alerts about orders, products, services, marketing and promotions, surveys, and other platform activity.
Third: Security standards and practices that we apply to protect data
We are taking the essential procedures to ensure the security and compliance of your data, such as restricting access to data and systems over an encrypted network (SSL). Furthermore, data can only be viewed by authorized persons who are required to keep all types and forms of data confidential. However, data transfer over the Internet is not entirely secure. While we will keep your personal information secure, we cannot guarantee the security of information provided through the Platform; any data transmitted to the Platform is done at your own risk.
Fourth: Information disclosure and sharing
Customer information is critical to our business and a platform asset. As a result, we do not share any data with third parties. This does not include Sketchat partners such as payment gateway partners, shipping and delivery partners, and other parties who help us manage the platform or the products and services we offer. Given that these parties have agreed to keep this information secret in accordance with best practices and standards. Furthermore, if the platform assets are merged, sold, or acquired, the information of the customers will be transferred to the new platform owner.
We may also disclosure your information, if requested by law enforcement agencies, law enforcement officials conducting investigations, or if disclosure is required by law. We will also reveal information as needed to protect our rights and property, or security of others, as well as to enforce our terms of service and other agreements. In addition, when you update your information, we may preserve a copy of the preceding information in our systems for future reference.
Fifth: External URLs and websites
We may include or offer third parties’ products or services, of may be placed or advertised on the platform, and these third parties have their own websites with separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the platform from any potential risk.
Sixth: Rights towards your information
By logging into the Platform, you can access, correct, or update all of your personal information. Users can opt out of getting marketing messages from the Platform in the future by clicking the unsubscribe link in the emails. If you want to deactivate or delete your account and personal information, please contact us using the main communication channels.
Seventh: Changes to the privacy policy
The privacy policy can be accessed via the link on this page, and the privacy policy may change on an ongoing basis. When changing the privacy policy, the date "Policy Last Updated" at the bottom of this policy page will be updated. We therefore recommend that you to regularly check if there any updated to the privacy policy. Your continued use of the Platform following such modifications indicates your acceptance of the updated privacy policy.
Eighth: Questions and suggestions
If you have any inquiries, comments related to the privacy policy, please contact us through the main communication channels of the platform, and we will respond and address them.